I believe most people fear snakes. I know I do. However, once I spot the snake and know where it is, the fear quickly fades. In electrical service and repair work, you always have to be on the lookout for problems. Like snakes, problems sometimes hide in the shadows, under items, behind walls, and in the corners — just waiting to strike when you least expect it.
When technicians run a residential service call, we all know they should perform the work the customer requested and t