When you work in the service business, oftentimes that personal touch is greatly appreciated. One New Jersey electrician recently took this concept to a whole new level during the building of the Philadelphia 76ers’ new facility. According to a recent post on cbssports.com, one electrician on the project, who asked to be called “Son of Sam,” left secret “trust the process” messages in black Sharpie all around the building in honor of former General Manager Sam Hinkie. For more details on this story, read the original report.