Brad was a maintenance electrician at a plastics plant. The plant had designated repair techs, based on the idea that pulling someone off a maintenance job is asking for failures in the future. Brad kept noting odd problems with equipment. For example, the plug-in cabling connectors in various electronics were not fully engaged. He’d often find detritus and grease smudges in the cabinets, and dirt in moving parts.
He reported this to Mike, the electrical maintenance manager. At