If you want to take your maintenance department to the next level of performance, how do you do that?
First, define what that level is. This doesn’t mean something vague like “World Class Maintenance.” It has to be specific and measurable.
When you tune, repair, or maintain equipment you always take “before” data. This is what you need to do with your maintenance department, as well. Measure how you’re doing. You’re not trying to make your maintenance department perfect. You’re trying to take it to the next level of performance. So where does it fall short the most?
You should already have a general feel for this. Maybe it’s response time to equipment failures. Or maybe it’s the big backlog of PMs, which is one source of those failures. Identify the pain points. Fixing those takes you to the next level.
