In the typical industrial plant situation, downtime creates a high-pressure zone on the factory floor. It often isn’t practical to do all of the things you’d like to do to ensure a complete repair job because that equipment needs to be running again five minutes before you even got there. And just as you’re finishing up, there’s a call to go put out another fire. This situation can leave many loose ends. It can also leave downtime time-bombs all over the plant.
Telling the repair techs to take their time and solve for the root cause while the production manager is on their case every five minutes isn’t helpful. One solution to this problem is to designate someone to be the repair auditor (this designation can rotate among personnel). This person’s job is to review each repair and make list of missed or recommended steps, then get a work order written for completion.
