Bad Practices, Part 20

Don't be guilty of these three bad maintenance practices.

Bad maintenance practices tend to sneak into the way things get done. Here are three more to guard against:

Bad Practice #53 — Assuming That Trained Once Means Trained Forever.

Even if people remember the training they had four years ago, the information and techniques may be out of date. Find out what retraining and recertification schedules are recommended and implement those.

Bad Practice #54 — Adopting a “Training by Exception” Mentality, Wherein You Recognize Training Needs Only When People Fail to Perform.

Prepare people for success by identifying training needs specific to each individual’s job responsibilities. Training, like the maintenance function itself, should be proactive rather than reactive.

Bad Practice #55 — Using General Training as a Substitute for the Specific, Highly Technical Training Often Needed on Complex Production Equipment.

For each piece of your most complex equipment, consider assigning two people to be the experts on troubleshooting, updating, and maintaining it. Try to have two different people for each piece, rather than concentrating the training in the same two every time.

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