Over the past year, administrative office computers have been experiencing component failures. Your plant has a contract with a local computer shop for builds, upgrades, and repairs of all PCs. The fifteen-person administrative office spent over $3,000 last month to replace failed drives, failed video cards, and failed RAM. But the real problem is, of course, the work interruption.
Your HR manager wears a second hat as the IT manager. She told you the computer shop says the root probl