Making Repairs Faster, Part 7

The head of maintenance announces that the team will divide into small groups that practice and drill on specific repairs of critical equipment, producing a few experts.

Try to imagine this: The head coach of the Dallas Cowboys (or some other team, if you prefer) announces that the team will no longer practice any of the plays in their playbook. This is, he says, a necessary cost reduction. How long do you think that coach would keep his job? We all know that the failure to practice would incur huge losses. The Cowboys would get trampled on the field because they wouldn’t know what they were doing out there.

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