Operator Input

Listen to what the operator has to say, regardless of what you think you need to hear.

Equipment operators typically don’t know what facts would be important to a pre-repair investigation and they may say things that aren’t accurate. With a little direction from you, they can be a time-saving source of troubleshooting information.

Your first step is to listen to what the operator has to say, regardless of what you think you need to hear. This not only shows respect for the operator, it opens the investigation to possibilities you may not have considered. Lis

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