So often, a CMMS gets implemented as a one-time software purchase. If you read the typical capital investment application (submitted by someone in the maintenance department), it’s not clear what the CMMS really does. Nor is it clear how it will be used, or what is really needed to make it the valuable tool it could be and should be.
Consequently, nobody in senior management champions the CMMS. It’s seen as a cost, not as the beginning of a cost-saving, revenue-enhancing