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Ecmweb 24962 Tips Sign With Lightbulb Patpitchaya Istock Getty Images Plus 933100878 0
Ecmweb 24962 Tips Sign With Lightbulb Patpitchaya Istock Getty Images Plus 933100878 0
Ecmweb 24962 Tips Sign With Lightbulb Patpitchaya Istock Getty Images Plus 933100878 0
Ecmweb 24962 Tips Sign With Lightbulb Patpitchaya Istock Getty Images Plus 933100878 0

Quick Tips for High Performance

June 18, 2019
Things to remember when performing a PM or trouble call

If you’re performing a PM:

  • Assemble everything needed to perform the PM, rather than making trips to and from the shop as needs arise.
  • Look, smell, and listen for the unusual. This often leads to spotting problems the PM doesn’t identify.
  • Note discrepancies in the procedure(s). Procedures often contain wasted steps and sometimes omit steps that should be included. Suggest revisions that improve the PM efficiency and/or effectiveness.
  • Note defects in the process. For example, why must you remove a cover to make voltage measurements when measuring ports save time and reduce danger?

If you’re responding to a trouble call:

  • Ask the operator(s) for a precise description of what is wrong (not what they think the cause is).
  • Ask the operators to describe how the equipment should normally operate.
  • Take as found data, including photographs.
  • After assessing the problem, provide operations with a “best case” and “most likely” time estimate. Update this as you learn more.
About the Author

Mark Lamendola

Mark is an expert in maintenance management, having racked up an impressive track record during his time working in the field. He also has extensive knowledge of, and practical expertise with, the National Electrical Code (NEC). Through his consulting business, he provides articles and training materials on electrical topics, specializing in making difficult subjects easy to understand and focusing on the practical aspects of electrical work.

Prior to starting his own business, Mark served as the Technical Editor on EC&M for six years, worked three years in nuclear maintenance, six years as a contract project engineer/project manager, three years as a systems engineer, and three years in plant maintenance management.

Mark earned an AAS degree from Rock Valley College, a BSEET from Columbia Pacific University, and an MBA from Lake Erie College. He’s also completed several related certifications over the years and even was formerly licensed as a Master Electrician. He is a Senior Member of the IEEE and past Chairman of the Kansas City Chapters of both the IEEE and the IEEE Computer Society. Mark also served as the program director for, a board member of, and webmaster of, the Midwest Chapter of the 7x24 Exchange. He has also held memberships with the following organizations: NETA, NFPA, International Association of Webmasters, and Institute of Certified Professional Managers.

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