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Work Order Creation

Sept. 4, 2018
Create work orders in a way that allows your EAM or CMMS to fully function.

If you’re using an enterprise asset management (EAM) system or computerized maintenance management system (CMMS), you need to create work orders in a way that allows the system to fully function.

Your system should display the necessary fields at work order creation time. Anyone with the authorization to create a work order must understand these fields are not optional. A decision to omit existing fields or add new ones should be made at the policy level, after careful consideration of maintenance goals and resources. And it should also be made after consultation with the vendor of the EAM or CMMS. You may not be using an EAM or CMMS feature that you should be using, and thus don’t see the importance of providing the related data at work order creation time.

Here’s a list of some recommended fields:

  • Priority.
  • Work type.
  • Department and/or lead craft.
  • Asset number. Every item of equipment has an asset number to uniquely and definitively identify it.

These fields may auto-fill upon entering the asset number. Enter any missing data such as:

  • Location.
  • Description.
  • System/subsystem.

After creating the work order, review it for accuracy and completeness.

About the Author

Mark Lamendola

Mark is an expert in maintenance management, having racked up an impressive track record during his time working in the field. He also has extensive knowledge of, and practical expertise with, the National Electrical Code (NEC). Through his consulting business, he provides articles and training materials on electrical topics, specializing in making difficult subjects easy to understand and focusing on the practical aspects of electrical work.

Prior to starting his own business, Mark served as the Technical Editor on EC&M for six years, worked three years in nuclear maintenance, six years as a contract project engineer/project manager, three years as a systems engineer, and three years in plant maintenance management.

Mark earned an AAS degree from Rock Valley College, a BSEET from Columbia Pacific University, and an MBA from Lake Erie College. He’s also completed several related certifications over the years and even was formerly licensed as a Master Electrician. He is a Senior Member of the IEEE and past Chairman of the Kansas City Chapters of both the IEEE and the IEEE Computer Society. Mark also served as the program director for, a board member of, and webmaster of, the Midwest Chapter of the 7x24 Exchange. He has also held memberships with the following organizations: NETA, NFPA, International Association of Webmasters, and Institute of Certified Professional Managers.

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