SEPTEMBER 17, 2001
KANSAS CITY, MO. - As of noon, CDT today, Sprint wireline switching facilities that support Sprint's telecommunications network are stable and processing voice and data traffic normally. In addition, Sprint PCS reports that 93 percent of its wireless phone network throughout the greater New York City metropolitan area has been restored for service to customers.
Four Sprint PCS cell sites remain out of service in the immediate disaster area. Some other sites across Manhattan are still without service primarily due to the loss of their landline connection provided to Sprint PCS by other telecom carriers.
Service for most Sprint long distance and wireless customers remains normal across the rest of the United States. Some wireline voice and data customer sites in New York remain without service, again due to the loss of their landline connection provided to Sprint by other telecom carriers and heavy call volume. On Monday morning, call volume for Sprint PCS in the New York area was three times higher than normal.
Sprint associates continue to work with other telecom companies and government officials to restore full service as soon as possible.
At the request of the local exchange carrier in the immediate disaster area, Sprint is managing traffic into the New York City metropolitan area to help stabilize local carrier networks.