Ongoing training is essential for really making that CMMS rock. Yet, this is often where budget cutters aim their hatchets. If the CMMS is a kind of black box system that only the maintenance people ever get anything out of, it isn’t going to get the corporate support it deserves.
The solution? Make the CMMS visible by using its advanced reporting tools. The early CMMS programs were good work order management systems with some crude reporting tools. Today’s CMMS programs do many things well, and the reporting tools are outstanding.
But if those reports stay in the maintenance department, so will any enthusiasm and support for the CMMS. You don’t want to generate reports just for the sake of sending out reports. Target them to the needs of the managers outside of maintenance. Make good use of trending and bar charts, to make the messages clear.
Some examples to consider:
- Meantime between failures.
- Dollar impact of failure root cause reductions.
- Total downtime per week, expressed in revenue.
- Uptime on top ten revenue producers.
- Maintenance cost reductions, top ten critical equipment.
- Scrap rates.
