When production stops due to an equipment failure, maintenance reacts by fixing the equipment to restore operations. Because of the time factor, it’s common to “do it quick and dirty” rather than perform a comprehensive repair. These repairs are typically not planned or prepped, which means there are variations in repair effectiveness, depending upon who performed the repair.
Scheduled repairs are usually assigned by work order. The work order lists drawings, materials, tools, and procedures needed to perform the repair. Furthermore, it’s assigned to someone who is qualified to perform that repair.
Today, a work order is typically generated from a computerized maintenance management system (CMMS). This makes it possible to plan a reactive repair.
Let’s say the line stops and Joe responds to the trouble call. He follows a troubleshooting guide that he pulls up on his wireless tablet. He determines the problem is with the VFD that controls the main drive motor. He’s not qualified on the VFD so he contacts Pam, his supervisor. Pam generates a work order for VFD repair (troubleshooting and adjustment), assigning it to Ben for immediate completion.
About the Author
Mark Lamendola
Mark is an expert in maintenance management, having racked up an impressive track record during his time working in the field. He also has extensive knowledge of, and practical expertise with, the National Electrical Code (NEC). Through his consulting business, he provides articles and training materials on electrical topics, specializing in making difficult subjects easy to understand and focusing on the practical aspects of electrical work.
Prior to starting his own business, Mark served as the Technical Editor on EC&M for six years, worked three years in nuclear maintenance, six years as a contract project engineer/project manager, three years as a systems engineer, and three years in plant maintenance management.
Mark earned an AAS degree from Rock Valley College, a BSEET from Columbia Pacific University, and an MBA from Lake Erie College. He’s also completed several related certifications over the years and even was formerly licensed as a Master Electrician. He is a Senior Member of the IEEE and past Chairman of the Kansas City Chapters of both the IEEE and the IEEE Computer Society. Mark also served as the program director for, a board member of, and webmaster of, the Midwest Chapter of the 7x24 Exchange. He has also held memberships with the following organizations: NETA, NFPA, International Association of Webmasters, and Institute of Certified Professional Managers.