Maintenance supervisors are typically a generation (or more) older than electricians who are just beginning their first maintenance job. Although this sometimes can lead to conflict and misunderstanding, it also presents a unique opportunity for each worker to learn from the other.
For example, a younger worker may question the way things have always been done. Rather than perceiving this as arrogance, see it as an opportunity to evaluate how a job could be better performed. Take time to try to understand specifically what this person objects to. Perhaps the practice actually should be updated, but no one took the time to note its deficiencies. On the other hand, maybe this younger person does not fully grasp the concepts on which this practice was based. A mutually respectful discussion may result in training for the younger person, an efficiency gain for the department, or both.
Younger people sometimes have confidence that is greater than their abilities. They may also lack the patience and/or work ethic of their more seasoned counterparts. Help them grow by setting reasonable boundaries and expectations, and regularly providing honest feedback.
About the Author
Mark Lamendola
Mark is an expert in maintenance management, having racked up an impressive track record during his time working in the field. He also has extensive knowledge of, and practical expertise with, the National Electrical Code (NEC). Through his consulting business, he provides articles and training materials on electrical topics, specializing in making difficult subjects easy to understand and focusing on the practical aspects of electrical work.
Prior to starting his own business, Mark served as the Technical Editor on EC&M for six years, worked three years in nuclear maintenance, six years as a contract project engineer/project manager, three years as a systems engineer, and three years in plant maintenance management.
Mark earned an AAS degree from Rock Valley College, a BSEET from Columbia Pacific University, and an MBA from Lake Erie College. He’s also completed several related certifications over the years and even was formerly licensed as a Master Electrician. He is a Senior Member of the IEEE and past Chairman of the Kansas City Chapters of both the IEEE and the IEEE Computer Society. Mark also served as the program director for, a board member of, and webmaster of, the Midwest Chapter of the 7x24 Exchange. He has also held memberships with the following organizations: NETA, NFPA, International Association of Webmasters, and Institute of Certified Professional Managers.