Are Your Qualified Persons Really Qualified?

To be a qualified person, workers must meet four requirements.
Dec. 2, 2025
4 min read

Key Takeaways

  • A 'qualified person' must possess the necessary skills, knowledge, safety training, and proper authorization to perform electrical or maintenance work.
  • Skills assessments should include certifications and practical demonstrations to verify each employee's capabilities for specific tasks.
  • Knowledge of equipment operation and quirks is essential; this can be gained through manuals, operator discussions, and manufacturer videos.
  • Safety training must be tailored to the location and equipment, covering hazards, emergency procedures, and safety interlocks.

Both OSHA and the National Electrical Code require that only a “qualified person” perform the work. To be a “qualified person”, the worker must meet four requirements:

  1. Has the skills to perform the work. For example, knows how to use a DMM to verify voltage absence.
  2. Has the knowledge particular to that equipment. For example, understands how the robotic welder operates and how its systems interact.
  3. Has the safety training to recognize and avoid the hazards involved. For example, knows, among other things, how to lock out the kinetic energy sources before servicing the 40-ton punch press.
  4. Is authorized by the company to perform the work. For example, has a valid work order and permission from the Operations Department.

Unfortunately, it is commonly the case that the first three are merely assumed. Thus, it is often the case that the person doing the work isn’t a “qualified person.”

Skills. Very seldom is someone hired into maintenance with all the skills needed for the job. This means a skill assessment must be performed for each employee. It should include training certifications and practical demonstrations. The goal of it is not to disqualify people from working in Maintenance (though that may happen), but to determine which skills each employee has for the purpose of being a “qualified person” to perform specific work on specific equipment.

Knowledge. Having a solid general background is good, but it does not suffice. And just because a given maintenance tech has a lot of experience with various equipment in the plant does not mean they are familiar with this particular equipment. Good work procedures are helpful, but they do not explain the theory of operation or what quirks this equipment has. This knowledge does not come cheap and does not come quickly. Discussing the equipment’s operation with the operator, reading the manual, and watching the manufacturer’s videos are all part of gaining that knowledge.

Safety training. Part of this is particular to the location. Is it a Hazardous Location? Is there a chemical process nearby? Where are the emergency eyewashes and showers? What is the foot traffic? How is the lighting? Part of this is particular to the equipment. Where are the e-stops? What about safety interlocks? Much of this goes back to your safety program, and inside of that is your electrical safety program. Which, in part, means is it an Art. 120 job or an Art. 130 job?

Authorized. Did the Operations Department provide fully informed consent? Simply asking to do a PM is different from asking to do functional testing. Has Operations been advised of the scope, the safety requirements, and the expected duration? Is the authorization valid? Not if the person doesn’t meet the other three criteria. Is there an open and assigned work order for this work? If not, is there at least a verbal authorization from a supervisor who will follow up and create a work order, so the work is captured in the CMMS?

About the Author

Mark Lamendola

Mark Lamendola

Mark is an expert in maintenance management, having racked up an impressive track record during his time working in the field. He also has extensive knowledge of, and practical expertise with, the National Electrical Code (NEC). Through his consulting business, he provides articles and training materials on electrical topics, specializing in making difficult subjects easy to understand and focusing on the practical aspects of electrical work.

Prior to starting his own business, Mark served as the Technical Editor on EC&M for six years, worked three years in nuclear maintenance, six years as a contract project engineer/project manager, three years as a systems engineer, and three years in plant maintenance management.

Mark earned an AAS degree from Rock Valley College, a BSEET from Columbia Pacific University, and an MBA from Lake Erie College. He’s also completed several related certifications over the years and even was formerly licensed as a Master Electrician. He is a Senior Member of the IEEE and past Chairman of the Kansas City Chapters of both the IEEE and the IEEE Computer Society. Mark also served as the program director for, a board member of, and webmaster of, the Midwest Chapter of the 7x24 Exchange. He has also held memberships with the following organizations: NETA, NFPA, International Association of Webmasters, and Institute of Certified Professional Managers.

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