Traditionally, we have focused on skill training to prepare electrical workers. Skill alone, however, does not make for a good maintenance electrician. For those skills to be put to best use, a good attitude is essential. Consider:
- Safety comes first. If the electrician’s attitude is that safety gets in the way of work, you have an unsafe electrician. The right attitude is that if the work gets in the way of safety, the work can’t proceed until the conflict is resolved.
- Production is a customer. A good maintenance electrician makes production people feel like valued customers. He listens to their concerns, behaves professionally, and maintains an upbeat, “can do” demeanor. Having the attitude that production people are interrupting your day or bothering you can damage the positive relationships that maintenance needs with other departments.
- I will do it right. When the electrician takes pride in his work and ensures it’s done correctly, everyone has confidence in that person.
