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Ecmweb 26331 Repair Icon Anyaberkut Istock Getty Images Plus 1154652584
Ecmweb 26331 Repair Icon Anyaberkut Istock Getty Images Plus 1154652584
Ecmweb 26331 Repair Icon Anyaberkut Istock Getty Images Plus 1154652584
Ecmweb 26331 Repair Icon Anyaberkut Istock Getty Images Plus 1154652584
Ecmweb 26331 Repair Icon Anyaberkut Istock Getty Images Plus 1154652584

Trimming Repair Times

Dec. 3, 2019
Tips for saving time when making an equipment repair

One way to extend repair time is to hover over the repair technician and keep talking about the urgency of getting the equipment running again. If you wish to reduce repair times, ensure this behavior does not occur. If you're the supervisor, run interference for the person trying to do that repair. If you're the person trying to perform that repair, set your tools down and explain the interference is going to make the job take longer or cause you to make a serious mistake.

Some other tips:

  • Create repair kits for specific equipment. Try to stock the kit with whatever will reduce running for parts, fuses, disposables, etc. Often overlooked: a small tarp, parts can, and shop towels.
  • Plan with operations. Work out a division of labor whereby the idled operator can do things to help the repair tech save time (e.g., obtain ladder, move materials out of the way, assist with certain tests, etc.).
  • Where practical, install test points, infrared ports, quick disconnects, and other time-savers.
  • Ensure the repair procedure lists the necessary test equipment for troubleshooting that equipment. Nobody likes to run to the shop for a different meter halfway through a troubleshooting process.
About the Author

Mark Lamendola

Mark is an expert in maintenance management, having racked up an impressive track record during his time working in the field. He also has extensive knowledge of, and practical expertise with, the National Electrical Code (NEC). Through his consulting business, he provides articles and training materials on electrical topics, specializing in making difficult subjects easy to understand and focusing on the practical aspects of electrical work.

Prior to starting his own business, Mark served as the Technical Editor on EC&M for six years, worked three years in nuclear maintenance, six years as a contract project engineer/project manager, three years as a systems engineer, and three years in plant maintenance management.

Mark earned an AAS degree from Rock Valley College, a BSEET from Columbia Pacific University, and an MBA from Lake Erie College. He’s also completed several related certifications over the years and even was formerly licensed as a Master Electrician. He is a Senior Member of the IEEE and past Chairman of the Kansas City Chapters of both the IEEE and the IEEE Computer Society. Mark also served as the program director for, a board member of, and webmaster of, the Midwest Chapter of the 7x24 Exchange. He has also held memberships with the following organizations: NETA, NFPA, International Association of Webmasters, and Institute of Certified Professional Managers.

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